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What is my order status?
You can view your order status by looking up your order.
What payments do you accept?
We accept Visa, MasterCard, and check cards or ATM cards, as long as they are
connected with one of the major credit card companies listed above. You can safely enter your entire credit card number via our secure server, which encrypts all
submitted information.
What is PayPal Credit?
Checkout fast with PayPal Credit. The effortless way to pay without using your credit card. Simply select PayPal Credit at checkout, and accept the terms. It's that easy. There is no separate application process.
Should I put spaces or dashes in the credit card number?
Your card number should be entered in as a continuous string of numbers.
Why are you not accepting my credit card?
There are many reasons for a failed credit card
transaction. Your card may have expired or reached its limit or a credit card computer, either on our end or your bank's end, may have encountered a machine error.
When will my credit card be charged?
We will not bill you until your product(s), including
backordered or preordered products, are received.
How do I enter a billing details?
A billing information page will be presented where you can enter your billing information and the payment method can be chosen.
Can I order without a credit card?
No. The only form of payment accepted is with a credit card.
What is my order status?
You can view your order status by looking up your order.
Can I order without a credit card?
No. The only form of payment accepted is with a credit card.
Should I put spaces or dashes in the credit card number?
Your card number should be entered in as a continuous string of numbers.
How do I cancel my order
You can cancel your order as long as you've not paid for a product.
How do I return a product?
- Due to the digital nature of this product, you will not receive a physical shipment. Upon purchase, you will receive a download link to a PDF which will contain the Canva template link.
- Download links expire in 90 days, please open all purchased products (by clicking the templates links) as soon as possible, and save a copy in your Canva account.
- Due to the digital nature of this product, all sales made are final. There will be no refunds or exchange of items once a purchase is complete. For technical difficulties and other inquiries, please contact Exceptionalways marketing service at marketing@exceptionalways.org
Why are you not accepting my credit card?
We will not bill you until your product(s), including backordered or preordered items, are actually shipped.